Skip to main content Skip to main navigation Skip to utility navigation Skip to footer

Privacy Policy

This is the Privacy Policy of Toyoda Gosei North America Corporation (Toyoda Gosei Americas) (also referred to as “TG,” “we,” “our,” “us”), which was last updated on May 2, 2024.

This Privacy Policy governs the collection, storage, and use of your personal data as a user of the Toyoda Gosei North America Corporation (Toyoda Gosei Americas) website (“TG Website” or “Website”). This policy provides you with details about the personal data we collect from you, how we use it and your rights to control personal data we hold about you. This policy is addressed to users located in the United States.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY CONTINUING TO USE THE WEBSITE, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, DO NOT PROVIDE US WITH YOUR PERSONAL DATA.

  1. What Information Do We Gather?
  2. What Do We Do With the Information We Collect?
  3. Who Can Use the Information We Collect and How?
  4. How Do We Protect the Personal Information We Collect?
  5. What Are Your Rights Regarding Your Personal Data?
  6. How Do You Opt-out of Personal Information Sharing with Our Business Partners?
  7. How Do You Correct and Update Your Personal Data?
  8. What is Our Privacy Policy If You Are an Underage Child?
  9. What Happens When You Link to a Third-Party Website?
  10. What Happens When We Update Our Privacy Policy?
  11. What If You Have Questions?

1. What Information Do We Gather?

When you use our Website, we collect or transfer only the information and personal data you have agreed to provide to us that is necessary to identify your needs and to provide you with better service. Depending on the jurisdiction, information about you may be called “personal information,” “personally identifiable information,” or just “personal data.” In this Privacy Policy, we call it both personal data and personal information in an effort to match the jurisdictional preference.

Through your use of the Website, we are requesting only your email address at this time.

Your email will only be collected if you voluntarily provide it during the user registration process. Third-party analytics vendors may also track information such as the domain name and the name of the web page from which you entered our Website, and how much time you spend on each of our pages. These vendors may collect information that is combined with other web visitors' information, such as how many times visitors click on each web page and the methods by which our Website was found.

Third-party analytics vendors (such as Google Analytics) may collect IP addresses and website usage information from you when you visit our Website via the use of "cookies." An IP address is a number that is assigned to your computer when you are using your browser on the Internet. A cookie is a small file that is stored on the hard drive of your computer ready for future access when you return to our Website. Vendors use cookies to deliver web content specific to you and to keep track of your online order activity. Cookies cannot pass viruses, harm your computer, or pass on private information such as an email address without the computer user's intervention. Cookies contain session identification numbers that allow our systems to recall previous sessions for authentication efforts and assemble information from our gathered data. You can configure your computer's browser to alert you when the Website attempts to send you a cookie and allow you to accept or refuse the cookie. Further information on how to prevent cookies from being stored on your device can be found on http://www.allaboutcookies.org under the “manage cookies” section. Alternatively, you can access further information by going to the help menu within your internet browser. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Cookies are used to give you the best experience on our Website. If you continue without changing your cookie settings, we assume that you consent to our use of cookies on this device. You can change your cookie settings at any time but if you do, you may lose some functionality on our Website.

2. What Do We Do With the Personal Information We Collect?

You may be asked to provide your email address to access our Website and use our services. We use your email address to create a Company ID which you can then use to access the Website. Users will be tracked using the provided Company ID. No other personal data is collected, requested, or shared.

We will not use your personal data to send commercial or marketing messages to you unless we have a legal basis for doing so, such as your consent or a contract with us for which, in either case, you will have the ability to opt out of by sending an email to legal@toyodagosei.com.

We do not collect personal data when you browse the Website and request pages from our servers unless you voluntarily and knowingly provide such information to us. This means that we will not know your name, your email address, or any other personal data just because you browse the Website.

When you request a page from our Website, the servers from our third-party analytics providers may log the information provided in the HTTP request header including the IP number, the time of the request, the URL of your request and other information that is provided in the HTTP header. These vendors may collect the HTTP request header information to make our Website function correctly. This information also may be used to personalize content to you, better understand how visitors such as yourself use our Website and how we can better modify the Website, its contents, and functionality to meet your needs.

3. Who Can Use the Information We Collect and How?

If we do provide your personal data to third parties or allow third parties to collect personal data from you on our behalf, it is because we have contracted with that third party to provide some part of the information or service that you have requested and have received their contractual assurances that they will protect your personal data in accordance with all applicable laws. Other than those who act on our behalf, and except as explained in this Policy, the personal data you provide us will not be transferred to unrelated third parties unless we have a legal basis to do so. However, please note that personal data provided to us may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders. We will only provide this information after approximately two weeks following receipt of a valid subpoena or other legal process in a civil case.

4. How Do We Protect the Personal Information We Collect?

Security of Personal Data

We are committed to protecting the security of your personal data. Depending on the circumstances, we may hold your information in hard copy and/or electronic form. For each storage medium, we use technologies and procedures to protect personal data. We review our strategies and update our procedures as necessary to meet our business needs, changes in technology, and regulatory requirements. We take our security obligations seriously and so should you. While we are responsible for maintaining the security of the Website, you must also access and use the Website in a manner that is responsible and secure. In addition, we have implemented a series of policies, procedures, and periodic training to address data protection, confidentiality, and security, and we update and review the appropriateness of these measures on a regular basis.

Storage and Transfer of Personal Data

Personal data collected by TG is stored and processed in the United States. We take steps to ensure that the data we collect under this Privacy Policy is processed in accordance with the law applicable to the jurisdiction where the owner of the personal data is located.

Retention of Personal Data

TG retains personal data only for as long as necessary to provide the services and fulfill the transactions you have requested, or for other business purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. We are required by law to keep some types of information for certain periods of time (e.g., statute of limitations). If your personal data is no longer necessary for the legal or business purposes for which it is processed, we will generally destroy or anonymize that information.

5. What Are Your Rights Regarding Your Personal Data?

We respect your right to access and control your personal data. You have choices about the data we collect. When you are asked to provide personal data that is not necessary for the purposes of accessing our Website, you may decline. However, if you choose not to provide data that is necessary to provide a service, you may not have access to certain features on our Website.

Please note that your privacy rights may be specific to the state in which you reside. In the list below, we have identified an individual’s general privacy rights and noted the states where certain privacy rights differ or are absent and have described the difference or omission.

Access to personal data: You have the right to request access to your personal data. In these cases, we will comply, subject to any relevant legal requirements and exemptions, including identity verification procedures. Before providing data to you, we will ask for proof of identity and sufficient information about your interaction with us so that we can locate any relevant data. We may also charge you a fee for providing you with a copy of your data (except where this is not permissible under applicable law).

Correction and deletion: In some jurisdictions, you have the right to correct or amend your personal information if it is inaccurate or requires updating. You may also have the right to request deletion of your personal information. Please note that such a request could be refused because your personal information is required to provide you with the products or services you requested, e.g., to deliver a product or send an invoice to your email address, or because it is required by the applicable law. Note that Iowa (effective Jan. 1, 2025) and Utah (effective December 31, 2023) do not provide individuals with the right to correct.

Opt-Out of certain data processing: In some jurisdictions, you have the right to restrict a business’s ability to process personal information about the consumer. Residents of California have the right to opt out of certain data processing for sensitive data, which is defined below in “Right to Opt-Out”. Residents of Colorado, Connecticut, Utah, and Virginia have the right to opt out of processing for profiling/targeted advertising purposes.

  • Right to Opt-Out: There is a right to opt out of collecting sensitive personal information in California. Under the California Consumer Privacy Act (“CCPA”) sensitive personal information (“SPI”) is defined as personal information that reveals the following: (1) a consumer’s social security, driver’s license, state identification card, or passport number; (2) a consumer’s account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; (3) a consumer’s precise geolocation; (4) a consumer’s racial or ethnic origin, religious or philosophical beliefs, or union membership; (5) the contents of a consumer’s mail, email, and text messages unless the business is the intended recipient of the communication; (6) a consumer’s genetic data; (7) the processing of biometric information for the purpose of uniquely identifying a consumer; (8) personal information collected and analyzed concerning a consumer’s health.; and (9) personal information collected and analyzed concerning a consumer’s sex life or sexual orientation. SPI that is “publicly available” is not considered sensitive personal information or personal information. TG does not process SPI (as that term is defined under the CCPA) when collecting your account information. Because TG does not collect or process SPI to perform the services reasonably expected by you, California residents would not have the right to limit this use. In addition, TG does not process personal information for profiling or targeted advertising.

Right to Opt-In: Except for California, Iowa, and Utah, current U.S. state privacy laws (Virginia, Colorado, and Connecticut) require organizations to obtain affirmative opt-in consent to collect and use SPI.

Right to Opt-Out of Sales: The California CCPA defines a "sale" as the disclosure of personal information for monetary or other valuable consideration. TG does not share, sell, rent, or trade your personal information with third parties for commercial purposes or for monetary or other gain, and we do not share personal information for cross-context behavioral advertising within the scope of CCPA or sell or share personal information of California residents 16 years of age and younger.

If you are a California, Virginia, Utah, Connecticut, or Colorado resident and have an established business relationship with us and want to receive information about how to exercise your third-party disclosure choices, you must send a request to the following address with a preference on how our response to your request should be sent (email or postal mail). You may contact us in two ways.

  • Send an email to legal@toyodagosei.com
  • Alternatively, you may contact us at:
    Toyoda Gosei North America Corporation
    c/o Legal Department
    Attn:  Your [insert your state of residence] Privacy Rights
    1400 Stephenson Hwy
    Troy, MI 48083

For requests sent via email you must put the statement “Your [insert your state of residence] Privacy Rights” in the subject field of your email. All requests sent via postal mail must be labeled “Your [insert your state of residence] Privacy Rights” on the envelope or post card and clearly stated on the actual request. For all requests, please include your name, street address, city, state, and zip code. (Your street address is optional if you wish to receive a response to your request via email. Please include your zip code for our own recordkeeping.) We will not accept requests via the telephone or by facsimile. We are not responsible for responding to notices that are not labeled or not sent properly, or do not have complete information.

If you are a California resident under the age of 18, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.

In addition, if we process your personal information in reliance upon your consent, you can still contact us at any time to withdraw your consent.

Opt-In for sensitive data processing: In some jurisdictions, applicable U.S. state privacy laws require organizations to obtain affirmative opt-in consent to collect and use SPI. Residents of California, Iowa, and Utah do not have this right.

Portability: You have the right to ask for a copy of your personal data and/or ask for it to be ported to another provider of your choice. You have the right to ask for a copy of your personal information and/or ask for it to be ported to another provider of your choice. Please note that such a request could be limited to the only personal information you provided us with or that we hold at that given time and subject to any relevant legal requirements and exemptions, including identity verification procedures. Residents of California, Colorado, Connecticut, Utah, and Virginia have the right to request personal information about the consumer be disclosed in a common file format.

Automated decision making: In some jurisdictions, residents the right to opt out of certain automated decision making. Residents of California have this right. Residents of Colorado, Connecticut, and Virginia only have the right to opt out of certain automated decision-making. Residents of Iowa and Utah do not have this right.

Private right of action: In some jurisdictions, residents may to seek civil damages from a business for violations of a statute. Residents of California have a private right of action limited to certain violations only. Residents of Colorado, Connecticut, Utah, and Virginia do not have this right.

Marketing preferences: If you have provided us with your contact information, we may, subject to any applicable Spam Act or similar regulation, contact you via email, postal mail or telephone about our products, services and events that may be of interest to you, including newsletters. If you receive email communications from us, we will provide you with an unsubscribe link allowing you to opt-out of receiving future email or to change your contact preferences. Please remember that even if you opt out of receiving marketing emails, we may still send you important Service information related to your accounts.

Right to Non-Discrimination: We will not discriminate against you for exercising your consumer rights under applicable privacy laws. Email communications you receive from us will provide an unsubscribe link allowing you to opt-out of receiving future email or to change your contact preferences. Email communications may also include a link to directly update and manage your marketing preferences. See Section 7 for how to manage your contact preferences. Please remember that even if you opt out of receiving marketing emails, we may still send you important information related to your account.

6. How Do You Opt-out of Personal Information Sharing with Our Business Partners?

We may use third-party analytics vendors to evaluate and provide us with information about the use of our services and viewing of our content. Some of the information you see on our Website may be customized based on automated predictions about your interests, which predictions are generated from your visits over time and across different websites using tools such as Google Analytics. This information allows us to create content of greater interest to you and can also be used to serve ads based on your past visits to our Website. Note that you can opt out of a third-party vendor's use of cookies, including use by Google, by visiting the Network Advertising Initiative opt-out page ( http://www.networkadvertising.org/choices/).

For more information about how targeted Network Advertising works, please visit: http://www.youradchoices.com/ or http://www.networkadvertising.org/understanding-online- advertising.

You may opt-out of third-party targeted advertising or analytics in two ways: (1) By directly notifying a Network Advertising service provider via its opt-out tools (please see above), or (2) using your browser’s Do Not Track (DNT) settings to indicate that you do not wish to receive targeted advertising based on your overall internet usage. For more information about DNT and how it works, please visit the Future of Privacy Forum’s website: http://www.allaboutdnt.com/.

We will make a good faith reasonable effort to honor your DNT browser settings for opting out of receiving targeted third-party advertising based on your overall Internet usage. Please note that various browsers frequently update technology or change their settings and business practices without advance notice, and we may not have the latest information on how to honor your preferences. If you exercise either opt-out option – the cookie opt-out or the browser opt-out – you will continue to receive advertising, but such advertising may not relate to your specific interests, previous purchases, or search history.

However, you cannot opt-out of our contextual analytics and advertising, which is based on your usage of only our Services. We will continue to serve you contextual advertising. We will also continue to monitor your usage and search or transaction history to provide us with analytics on how well our Services, features, and activities are functioning and used. We will also share this information in an aggregated or anonymized form (meaning that no one individual person can be identified) within TG.

7. How Do You Correct and Update Your Personal Data?

We aim to keep all personal data that we hold accurate, complete, and up to date. While we will use our best efforts to do so, we encourage you to tell us if you change your contact details. If you believe that the information we hold about you is incorrect, incomplete, or out-of-date, please contact legal@toyodagosei.com.

You can change or correct your personal data at any time. Just send an email with your old information and your corrections to legal@toyodagosei.com with "Correction" in the subject line.

8. What is Our Privacy Policy If You Are an Underage Child?

We understand the importance of protecting the privacy of all individuals, especially the very young. Our services are intended for United States audiences over the age of 18. Our Website and its services are not directed to children, and you may not use our services if you are under the age of 13. You must also be old enough to consent to the processing of your personal data in your country (in some countries we may allow your parent or guardian to do so on your behalf).

9. What Happens When You Link to a Third-Party Website?

If you click on a link and go to another website, you will be subject to that website’s privacy policy. We encourage you to read the posted privacy policy statement at any website before submitting any personal data at all.

10. What Happens When We Update Our Privacy Policy?

We may on occasion update our Privacy Policy. Your acceptance of any minor changes to this Privacy Policy is indicated by your continued use of our services. If we make any material changes to our Privacy Policy, we will post a notice about the change at a prominent location on our Website. We encourage you to periodically review our Website and this Privacy Policy for any changes.

11. What If You Have Questions?

If you have questions or concerns regarding this statement, you should first contact us via email at legal@toyodagosei.com.


Cookie Policy

Our Website, like many others, uses small files called cookies to help us customize your experience. Find out more about cookies and how you can control them.

This page contains information on what cookies are, the cookies used by the Toyoda Gosei North America Corporation (Toyoda Gosei Americas) website (“TG Website” or “Website”) how to switch cookies off in your browser, how to specifically switch off advertising cookies, and some useful links for further reading on the subject. If it does not provide the information you were looking for, or you have any further questions about the use of cookies on the Website, please email legal@toyodagosei.com.

What are cookies?

Cookies are small text files that are stored by the browser (for example, Internet Explorer or Safari) on your computer or mobile phone. They allow websites to store things including your user preferences. Think of cookies as providing a “memory” for the website, so that it can recognize you when you come back and respond appropriately.

How do we use cookies?

Listed below are the various types of cookies you may encounter and a description of each type. We only use “session” cookies on our Website during your browsing session and they are deleted once you close your browser. Other types of cookies—that we do NOT use are:

  • Site performance cookies
  • Anonymous analytics cookies
  • Geotargeting cookies
  • Registration cookies
  • Advertising cookies
  • Third party advertising cookies

How do I turn cookies off?

It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular Website. However, we cannot tell if you are signed in without using cookies, so you would not be able to post comments.

All modern browsers allow you to change your cookie settings. You can usually find these settings in the Options or Preferences menu of your browser. To understand these settings, the following links may be helpful, or you can use the Help option in your browser for more details.

If you are primarily concerned about third party cookies generated by advertisers, you can turn these off by going to the Your Online Choices site.

You can also visit the trade body representing these advertising platforms for more information: Network Advertising Initiative.

Useful links

If you would like to find out more about cookies and their use on the Internet, you may find the following links useful:

The Interactive Advertising Bureau (IAB) is an American advertising business organization that develops industry standards, conducts research, and provides legal support for the online advertising industry. The IAB has provided the following website to give information specifically about privacy issues around Internet advertising:
https://www.iab.com/topics/privacy/

 If you would like to contact us about cookies, please email us: legal@toyodagosei.com.

Back to Top